Simon Says STAMP offers the following Returns Policy:
We happily accept returns or exchanges on defective merchandise.
Due to high shipping costs and inventory management, there is a 20%
restocking & processing fee for all returns and cancellations.
Refunds are given in the form of store credit.
The buyer is responsible for the shipping and return postage.
Please be certain of your selections before making payment as we are
unable to make modifications once your order has been placed.
If there is a problem with your order, you must contact us within
7 days of order receipt.
Q: How can I view the status of my order?
A: If you registered with Simon Says Stamp with your email address, it is easy!
Go to the Service, Account History page. This page lists all your orders. Click the date of the order whose status you wish to view.
Q: What are your shipping costs?
A: Ebay customers are asked to pay the S&H as is stated on your ebay item detail.
If you placed your order HERE at www.SimonSaysStamp.com, Great News!
A: FREE SHIPPING for ALL USA & Canada orders over $75 with the coupon code DSC799 (coupon expires 4/21/14)
CANADA orders under $50 ship for a flat fee of just $6.99!
CANADA orders over $50 ship for a flat fee of just $7.99!
ALL USA Orders under $75 ship for a flat fee of just $6.99!
ALL USA Orders $75 and over ship for a flat fee of just $7.99!
FREE SHIPPING for ALL International orders over $350!
International orders up to $50.00 ship for a flat fee of just $14.99!
International orders $50.01 to $74.99 ship for a flat fee of just $19.99!
International orders $75.00 to $149.99 ship for a flat fee of just $24.99!
International orders $150.00 to $199.99 ship for a flat fee of just $29.99!
International orders $200.00 to $249.99 ship for a flat fee of just $39.99!
International orders $250.00 to $349.99 ship for a flat fee of just $49.99!
*Please note that only one coupon code is allowed per order.
*Oversize items may note an additional shipping surcharge and will be invoiced separately.
You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the Invoice you see before confirming your order.
*On International orders, we reserve the right to remove large items from original boxes.
International customers who want punches shipped in original boxes must pay $40 additional shipping surcharge.
You can view an estimate of shipping costs by viewing your cart. However, shipping costs will be displayed on the Invoice you see before confirming your order. If you are overseas and purchased an item, such as a machine, that is noted as *Oversize in our listing then you will be invoiced separately for the additional shipping and handling.
Simon Says Stamp ships WORLDWIDE!
Simon Says Stamp uses USPS to ship all parcels worldwide. Simon Says Stamp is not responsible for any parcels that are lost or damaged by USPS once the parcel has left our warehouse. If you wish to purchase insurance, please choose the "with insurance" shipping option at checkout.