Excellent Customer Service
"My first bottle arrived broken. Something very heavy had obviously been on it in transit by the way the plastic bottle was split. Thankfully, it had been packed in a plastic bag, so it didn't leak on my other products. I contacted SSS customer service & they had a new one sent right away. This "stuff" is so much fun for projects. It get fluffy when it's heated with a heat tool. Great for winter cards. Next, I'm going to try it with a stencil. Thanks SSS customer service!"